Terms of Service.

These Terms of Service (“Terms”) govern your use of krog.digital (the “website”) and of the services of Krog Digital LLC, trading as Krög Digital (“Krög Digital”, “we”, “us”). Krog Digital LLC is a U.S. limited liability company.

By using the website or our services, you agree to these Terms. If you use them for a business, you confirm that you are authorized to accept these Terms for it, and “you” means both you and that business. If you don’t agree, please don’t use the website or our services.

Our Privacy Policy and Cookie Policy explain how we handle personal information and cookies. They are not part of this contract, but please read them.

You may use the website and our services only if all of the following are true:

• You are at least 18 years old and can enter into a binding contract.
• You use them for a business, trade or profession, not for personal, family or household purposes.
• Neither you nor your business, nor anyone who owns or controls it, is named on a U.S. sanctions list (such as those kept by the U.S. Treasury Department’s Office of Foreign Assets Control) or located, organized or ordinarily resident in a country or region subject to comprehensive U.S. sanctions or embargoes.
• Using our services is lawful for you where you are.

We may ask you to confirm any of this, and we may decline to work with any business.

Krög Digital is an independent advertising agency. We help verified businesses open, set up and manage advertising accounts on advertising platforms. The platforms we work with include Meta, Google Ads, Microsoft Advertising, TikTok, Reddit, Quora, X, Taboola, Outbrain, MediaGo, Amazon Ads and ChatGPT ads.

• Verification first. Before we open an account, we verify your business and its representative, as the platforms require. We work only with businesses we have verified.
• The accounts belong to your business. We help open them in your business’s name. They are also linked to our business as your agency, for example through a manager account or a business portfolio with agency access, so we can set them up and support them.
• Your campaigns are yours. Unless we agree otherwise in writing, you decide what you advertise, to whom and how, and you are responsible for your ads.

What a specific service includes is confirmed with you in writing (section 5). Descriptions on the website are general and may change.

Each advertising platform has its own terms, advertising policies and review processes. They apply to you and to every account we help open for your business, and you must accept and follow them.

• Only the platform decides. Each platform alone decides whether to approve an account, business or ad, and whether to review, limit, restrict or suspend one. We don’t control those decisions and can’t change them.
• Appeals go through the platform. If a platform restricts an account or rejects an ad, the only way to ask for a new review is the platform’s official appeal process. We can help you prepare an appeal, but the platform decides.
• Restricted categories. Some industries need the platform’s own certification or authorization before they can advertise. You must hold it where it applies.
• No promises of results. We can’t promise that a platform will approve, keep active or not limit any account or ad, or that your campaigns will reach any particular delivery, performance or financial result.
• Independent agency. Krög Digital is not affiliated with, sponsored by or endorsed by any advertising platform.

Service-specific terms and fees are confirmed with you in writing before you pay. When you accept them, you also accept these Terms, including the arbitration agreement and class-action waiver in section 16. Together with these Terms, they form our agreement for that service. If they conflict with these Terms, the written service-specific terms control for that service.

When you use our services, you agree to:

• Give accurate information. Give us and the platforms complete, accurate and current information about your business and its representatives, and tell us promptly when it changes. Never submit documents that are altered, forged or belong to someone else.
• Advertise lawfully. Make sure your ads, landing pages, products and services are lawful and follow each platform’s terms and advertising policies, including its rules for restricted categories and the certifications they need.
• Use each account for its business. Use each account only for the verified business it was opened for. Don’t share it, transfer it or let others advertise through it.
• Keep your own logins secure. Protect the credentials for your platform and email accounts, use two-step verification where it is offered, and tell us and the platform at once if you suspect someone else has access.
• Not misuse our services. Don’t use them to break any law or platform rule, to advertise for a business or person a platform has restricted or suspended, or to hide who the real advertiser is.
• Cooperate with reviews. Answer the platforms’ reviews and requests for information through their official processes, and keep the records they may ask for.
• Respect others’ privacy. If you give us personal information about other people, such as your staff, make sure you are allowed to and that they know about our Privacy Policy.

You are responsible for your campaigns, including their content, targeting and budgets, and for complying with the laws that apply to your business, such as advertising, consumer protection, privacy and sanctions laws.

The website

We provide the website to describe our services and share useful information. We may change, suspend or remove any part of it at any time, and we don’t promise that it will always be available or free of errors.

Krög AI

Krög AI is a scripted assistant that runs in your browser and answers common questions from the content of this website. It doesn’t send your questions to our servers or to any AI model, and its answers can be incomplete or out of date. They are general information, not legal, tax, financial or other professional advice, and they don’t create any commitment by us; only what we confirm to you in writing does.

Guides, tools and other resources

Our guides, calculators, glossary, blog, forum and checklists are general information. Platforms change their rules often, so check each platform’s official documentation before you act. Calculator results are estimates based on what you enter. We provide these resources as they are, without any warranty.

Products in development

Pages about our apps (Krög Pay, Krög X and Krög Agent) may describe features that are planned or still in development. They may change or may not be released. Asking for early access doesn’t create an obligation for you or for us.

Our promo-code page lists offers from third parties. Each offer is governed by the partner’s own terms, which can change or end at any time, and the partner alone decides whether to honor it. Some links are referral links: we may receive a fee from the partner if you sign up. We don’t control the partners or their products, and we aren’t responsible for them.

The website and its content, including text, design, graphics and code, and the names and logos Krög Digital, Krög AI, Krög Pay, Krög X and Krög Agent belong to Krog Digital LLC or its licensors and are protected by law. You may view and print pages for your own business use. You may not copy, republish, distribute or create works based on them without our written permission, except as the law allows, for example to quote a short passage with attribution.

Platform names, logos and trademarks belong to their owners. We use them only to identify the platforms we work with, and their use doesn’t mean any platform is affiliated with or endorses us.

If you send us ideas or feedback, we may use them without any obligation to you.

Most visitors pass a short human check when they first open the website, which protects it and the people who use it. When you use the website, you must not:

• copy or collect content or data from it by scraping, crawling or other automated means. Well-known crawlers that identify themselves honestly and follow our robots.txt, such as search engines, AI search assistants, ad-review systems and link previews, are welcome;
• tamper with, disable or defeat the human check, reuse another browser’s pass, or use bots, scripts or solving services to pass it;
• interfere with the website’s security or operation, probe or test it for vulnerabilities without our permission, or put an unreasonable load on it;
• upload or send malware or any other harmful code;
• use the website to break the law or to mislead anyone, including by pretending to be Krög Digital or another person or business;
• frame or mirror the website, or remove or obscure any notice on it.

If you find a security vulnerability, please report it to zane@krog.digital and give us a reasonable time to fix it before you share it.

The website links to sites and services we don’t control, including the advertising platforms, our promo-code partners and messaging services. Their own terms and privacy policies apply, and we aren’t responsible for their content, availability or practices.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law that applies, such as liability for fraud, gross negligence or willful misconduct, or for death or personal injury caused by negligence.

You will defend, indemnify and hold harmless Krog Digital LLC and its members, managers, employees and contractors against any claim, loss, liability, damage, cost or expense (including reasonable attorneys’ fees) arising from: your ads, landing pages, products or services; information you give us or a platform; your breach of these Terms, of service-specific terms or of a platform’s terms or policies; or your violation of any law or of anyone else’s rights.

You may stop using the website or our services at any time by telling us.

We may suspend or end our services, or your access to the website, if:

• you breach these Terms, service-specific terms or a platform’s terms or policies;
• we can’t complete verification, or information you gave us turns out to be inaccurate;
• a platform asks us to, or no longer allows an account or our access to it;
• the law requires it, including sanctions laws; or
• continuing would expose you, us, a platform or others to legal or security risk.

Where it is reasonable and lawful, we will tell you first and explain why. When our services end, the advertising accounts remain your business’s, and the agency link to our business can be removed in each platform’s settings. We keep records as our Privacy Policy describes. Sections that by their nature should continue, such as those on intellectual property, disclaimers, limitation of liability, indemnity and disputes, continue after these Terms end.

Governing law

These Terms, and any dispute arising out of or relating to them, the website or our services, are governed by the laws of the State of Alaska and applicable U.S. federal law, without regard to conflict-of-law rules. The Federal Arbitration Act governs the agreement to arbitrate below.

Talk to us first

Before starting a claim, email zane@krog.digital with a description of the dispute and what you are asking for. We will try in good faith to resolve it with you within 30 days.

If the agreement to arbitrate or the class-action waiver is found unenforceable for a claim, that claim will be decided by the state or federal courts located in Anchorage, Alaska, and you and we consent to their jurisdiction. Nothing in this section limits rights that mandatory consumer protection law where you live gives you, if it applies.

We may update these Terms. We will post the new version on this page and change the date at the top. If a change is material, we will tell clients by email before it takes effect. If you keep using the website or our services after a change takes effect, the updated Terms apply. Changes don’t apply to disputes that arose before them.

• Entire agreement. These Terms and any service-specific terms are the whole agreement between you and us about their subject and replace earlier understandings.
• Severability. If a court or arbitrator finds part of these Terms unenforceable, that part is limited as little as possible and the rest stays in effect.
• No waiver. If we don’t enforce a right, we haven’t given it up.
• Assignment. You may not transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition or sale of all or part of our business.
• Events outside our control. We aren’t responsible for delays or failures caused by events beyond our reasonable control, including platform outages and policy changes, internet failures and acts of government.
• Independent parties. You and we are independent businesses. These Terms don’t create a partnership, joint venture or employment relationship.
• No third-party beneficiaries. These Terms are only for you and us; no one else may enforce them.
• Electronic communications. Agreements, confirmations and notices we send by email satisfy any requirement that they be in writing.
• Notices. We send notices to the email address you gave us. You send notices to zane@krog.digital, and legal mail to the address in section 19. Email notices take effect when sent.
• Language and headings. These Terms are written in English, and the English version controls. Headings and the summary at the top are for convenience only.

Questions about these Terms? Write to us:

Company

Krog Digital LLC, trading as Krög Digital

Email

zane@krog.digital

Mail

Krog Digital LLC, c/o registered agent, 1101 N Muldoon Rd, Anchorage, AK 99504, United StatesOur registered agent’s address, for legal mail. It is not an office, so please email us first.